Privacy Policy.
Human Friendly Robotics Corp ("we," "us," or "Human Friendly Robotics") respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website or communicate with us.
This website is intended for business customers interested in robotics, automation systems, and related services.
Information We Collect
We collect only the information needed to communicate with prospective and existing customers, including:
- Name
- Business name
- Email address
- Phone number
- Job title or role
- Messages or inquiries you send us
- Marketing preferences (such as whether you opt in to SMS)
We do not collect:
- Payment information
- Government ID numbers
- Sensitive personal data
- Health or biometric data
How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide updates about Human Friendly Robotics Corp
- Schedule demos, calls, or site visits
- Send marketing or informational messages (only if you opt in)
- Improve our communications and website
We do not sell your personal data.
SMS and Text Messaging
If you provide your phone number and opt in, we may send you:
- Product updates
- Demo scheduling messages
- Follow-ups to your inquiries
- Marketing or informational messages
You may opt out at any time by replying STOP to any message.
Message and data rates may apply.
How We Share Data
We may share your data only with trusted service providers that help us operate our business, such as:
- Website hosting
- CRM and marketing platforms
- SMS and email delivery providers
- Analytics (Google Tag Manager / Google Analytics) — for aggregate site-usage measurement
- Live chat platform (Tawk.to) — when you initiate a chat, your messages and basic session data are processed by Tawk.to so we can respond
- Embedded video (YouTube / Google) — some pages embed YouTube players; when an embed loads, YouTube may receive your IP address and page context and set cookies
These providers are contractually required to protect your information and may not use it for any other purpose.
We never sell or rent your data.
Cookies and Analytics
Our site uses cookies and similar technologies for the following purposes:
- Analytics — Google Tag Manager and Google Analytics measure aggregate site usage (page views, referrers, broad device/region info). These do not personally identify you.
- Live chat — Tawk.to loads on every page so the chat widget is available. Tawk.to sets cookies and may receive your IP address, page URL, browser type, and any messages you send through the widget. If you do not open the widget, no chat content is recorded — but the widget script itself does load. See Tawk.to's Privacy Policy for details.
- Embedded video — some event pages embed YouTube players (via the privacy-enhanced
youtube-nocookie.comdomain). YouTube may still receive your IP address and set cookies once you play a video. See Google's Privacy Policy for details.
You can block these by using your browser's cookie controls or a tracker-blocking extension; the rest of the site will continue to work.
Data Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
Data Retention
We keep your information only as long as needed to:
- Communicate with you
- Maintain business records
- Meet legal requirements
You may request deletion at any time.
Your Rights
You may request to:
- Access your data
- Correct your data
- Delete your data
- Opt out of communications
To do so, contact us at: business@humanfriendly.bot
Contact
Human Friendly Robotics Corp
https://humanfriendly.bot
business@humanfriendly.bot